Document information
| Document ID: | 5166 |
|---|---|
| Subject: | Message Status icons |
| Creation date: | 10/20/17 4:46 PM |
| Last modified on: | 3/2/22 10:31 AM |
Status Icons
Starting from version 6.1, Xeams includes a new column when viewing messages. These icons give additional information about the messages. They help administrators as well as non-admin users to see if certain operations have been performed on the corresponding message.
The table below summarizes the meaning of every icon that is displayed in the status column.
| Icon | Name | Description |
|---|---|---|
| Encrypted/Clear | This icon becomes enabled if end-to-end encryption is used. | |
| Viewed/Not Viewed | This icon becomes enabled once a message is viewed through the web interface. | |
| Restored | This gets enabled once a message is restored | |
| Marked Good | This gets enabled if a user marks a message Good. | |
| Marked Junk | This gets enabled if a user marks a message Junk. | |
| Delivered to next hop | Depending upon how your Xeams is configured messages may go to a different SMTP server running downstream. This is
called the next hop. Another example of a hop is an SMTP server on the Internet that gets an outbound email from
within your network. You will see this icon if a message was needed to be sent to the next hop and it was successfully delivered. There are two variations of this icon:
|
|
| Failed to delivered to next hop | This icon is displayed when a message that was supposed to be delivered to the next hop failed. As a result,
this message was sent to the Outbound Mail Queue, which can be viewed under Message Repository/Manage Outbound Queue page.
This icon will disappear once message has been delivered. |
|
| Received using STARTTLS | You will see this icon if Xeams received this message using STARTTLS - meaning the sender used encryption before sending the message. |
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