|Subject:||Message Status icons|
|Creation date:||10/20/17 4:46 PM|
|Last modified on:||3/2/22 10:31 AM|
|Encrypted/Clear||This icon becomes enabled if end-to-end encryption is used.|
|Viewed/Not Viewed||This icon becomes enabled once a message is viewed through the web interface.|
|Restored||This gets enabled once a message is restored|
|Marked Good||This gets enabled if a user marks a message Good.|
|Marked Junk||This gets enabled if a user marks a message Junk.|
|Delivered to next hop||Depending upon how your Xeams is configured messages may go to a different SMTP server running downstream. This is
called the next hop. Another example of a hop is an SMTP server on the Internet that gets an outbound email from
within your network.
You will see this icon if a message was needed to be sent to the next hop and it was successfully delivered. There are two variations of this icon:
|Failed to delivered to next hop||This icon is displayed when a message that was supposed to be delivered to the next hop failed. As a result,
this message was sent to the Outbound Mail Queue, which can be viewed under Message Repository/Manage Outbound Queue page.
This icon will disappear once message has been delivered.
|Received using STARTTLS||You will see this icon if Xeams received this message using STARTTLS - meaning the sender used encryption before sending the message.|