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Document information
| Document ID: | 4900 |
|---|---|
| Subject: | Searching for older messages |
| Creation date: | 6/8/16 8:41 AM |
| Last modified on: | 12/19/19 9:53 AM |
Searching Older Messages
Xeams provides an excellent mechanism to search older messages. This applies to both incoming and outgoing messages. Message searching is available for every user type:- admin
- domain admin
- users
How to search
- Login to the web interface
- Click Search Messages under Message Repository. This step is not required when you
log in as a regular non-admin user.
Search Tips
Following examples demonstrate some useful searching tips.
Searching Tips # 1
Logged in as a user and searching for messages received in last 10 days
When logged in as a user, Xeams displays messages since midnight. However, a user can search for older messages
using the following tip:
- Select the appropriate message type
- Select a date that is 10 days from current date
- Enter 10 for Number of days to search for field.
- Select Sender or Recipient's email in Search Field
- Enter your own email address in the Search For field.
Searching Tips # 2
Search for a particular user
Assume you want to search for an email you received from:
Arnold Schwarzenegger <aschwarzenegger@hollywood.com>
Use the following values.
- Select the appropriate message type
- Select Sender or Recipient's email in Search Field
- Enter any of the following values
- Schwarzenegger Partial name
- Arnold Partial name
- aschwarzenegger Single word within email address
- aschwarzenegger@hollywood.com Entire email address
- hollywood Single word within email address
Searching Tips # 3
Searching for words within body
Assume you want to search for multiple words in a message, for example:
Hillary Clinton & Bill Clinton
Enter the following values:
- Select the appropriate message type
- Select Subject or Body in Search Field
- Enter any of the following values in the Search For field:
Bill AND Hillary AND Clinton
Notice the use of uppercase AND. This predicate will make Xeams look for every word and will only return
messages that contain all 3 words.
Omitting this AND will implicitly change the predicate to an OR and Xeams will return messages containing
any of the 3 words.
Searching Tips # 4
Incorrect Searches
Searches in Xeams are indexed. This means it will NOT return results for partial strings. Consider the following subject line as an example:
An important notification regarding your bank account
In the above example, searching for words like Import or regard will NOT return any results since they are partial words.
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Searching Tips # 1
Logged in as a user and searching for messages received in last 10 days
When logged in as a user, Xeams displays messages since midnight. However, a user can search for older messages
using the following tip:
- Select the appropriate message type
- Select a date that is 10 days from current date
- Enter 10 for Number of days to search for field.
- Select Sender or Recipient's email in Search Field
- Enter your own email address in the Search For field.
Searching Tips # 2
Search for a particular user
Assume you want to search for an email you received from:
Arnold Schwarzenegger <aschwarzenegger@hollywood.com>Use the following values.
- Select the appropriate message type
- Select Sender or Recipient's email in Search Field
- Enter any of the following values
- Schwarzenegger Partial name
- Arnold Partial name
- aschwarzenegger Single word within email address
- aschwarzenegger@hollywood.com Entire email address
- hollywood Single word within email address
Searching Tips # 3
Searching for words within body
Assume you want to search for multiple words in a message, for example:
Hillary Clinton & Bill ClintonEnter the following values:
- Select the appropriate message type
- Select Subject or Body in Search Field
- Enter any of the following values in the Search For field:
Bill AND Hillary AND Clinton
Notice the use of uppercase AND. This predicate will make Xeams look for every word and will only return messages that contain all 3 words.
Omitting this AND will implicitly change the predicate to an OR and Xeams will return messages containing any of the 3 words.
Searching Tips # 4
Incorrect Searches
Searches in Xeams are indexed. This means it will NOT return results for partial strings. Consider the following subject line as an example:
An important notification regarding your bank accountIn the above example, searching for words like
Import or regard will NOT return any results since they are partial words.
Do you have a helpful tip related to this document that you'd like to share with other users?
Important: This area is reserved for useful tips. Therefore, do not post questions here. Instead, use our public forums to post questions.