Document information

Document ID: 4677
Subject: Rebuilding Search Indexes
Creation date: 12/14/15 4:35 PM
Last modified on: 8/13/18 10:30 AM


Rebuilding Searching Indexes

When message arrive in Xeams a search index is created in the background. This allows users to search for older messages a lot faster. Occasionally, you have to rebuild these indexes, which occurs when:

  • You manually move email files from an older Xeams
  • Too many emails are deleted from one category
  • You see errors in Xeams.log indicating search index is corrupted
Rebuilding index may take a long time. Additionally, you have to bring down the SMTP servers in Xeams so no emails are being received while the server is rebuilding indexes.

Steps to rebuild For one day

  • Assume you want to build the index for Jan 01, 2023. Perform these steps on any day AFTER Jan 01, 2023.
  • Login to the web interface as admin
  • Restart Xeams so existing indexes are flushed and closed
  • Login again as admin
  • Click the Home link. This should display the URL in the browser ending with operation=60.
  • Manually change the URL from operation=60 to operation=185&d=20230101. The final URL should look like

    http://localhost:5272/FrontController?operation=185&d=20230101

    The ending 20230101 represents the date in YYYYMMDD format. Change this value approriately.
  • Hit ENTER key after changing the operation
  • The amount of time it takes for rebuilding index depends upon the number of emails in your repository.

Steps to rebuild For entire repository

  • Do this on Sunday or when email traffic is light
  • Login to the web interface as admin
  • Temporarily disable SMTP servers (Regular as well as Proxy)
  • Restart Xeams so existing indexes are flushed and closed
  • Login again as admin
  • Click the Home link. This should display the URL in the browser ending with operation=60.
  • Manually change the URL from operation=60 to operation=185. The final URL should look like

    http://localhost:5272/FrontController?operation=185

  • Hit ENTER key after changing the operation
  • The amount of time it takes for rebuilding index depends upon the number of emails in your repository.




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