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Document ID: 4563
Subject: What is a message repository
Creation date: 12/14/15 4:35 PM
Last modified on: 3/2/22 4:19 PM


Message Repository

There are two types of message repositories in Xeams:

  1. Global Repository - Every inbound or outbound message is saved in this location.
  2. User Repository - Exists if the mode is either hybrid or stand-alone


Global Repository

Every email, inbound or outbound, is stored in the message repository in Xeams. This message repository allows Xeams to archive messages for as long as you like. Additionally, this repository is fully indexed and optimized for searching.

Where are messages stored?

Messages are stored in three different directories on the disk, off of the installation folder.
  1. Good Emails
  2. Possible Spams
  3. Spam Emails
Each of these directories have additional sub directories containing the actual emails. Each sub directory contains one day worth of messages. The name of the folders are formatted as "YYYYMMDD", representing the date.

Searching messages in the repository

Following steps show how to search for messages in Xeams
  • Log in to the Admin Console
  • Click Message Repository from the main menu

Message Retention

Messages in Xeams are retained until they are deleted. By default, good messages are never deleted and messages tagged as junk or possible junk are deleted after 30 days.

Click Message Retention under Server Configuration in the Admin Console to change this configuration.

Changing To A Different Folder

Refer to this page if you need to move these files to a different location.

User Repository

This repository is used by the IMAP/POP3 servers to serve clients. The actual location of this repository is INSTALL_DIR\UserRepository folder.



Every user on the system will contain sub-folders in this location.

Email Backup

It is important to backup files in these locations. In case of a server crash, you will lose every email if a backup is not available.



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