Consider enabling the High-Volume Inbound Emails option if you have:
Xeams takes several steps when inbound emails arrive, including creating search indexes and saving the emails to the user's repository. These steps are I/O-intensive. Under heavy load, this creates too much disk I/O, slowing down the process. These I/O-intensive tasks are more prominent when you run Xeams on a VM, where disk access is typically slower than physical machines.
When this option is enabled, Xeams will use an in-memory database to store newly arrived messages and flush the memory contents to disk at pre-configured intervals, called checkpoints. This speeds up the disk I/O but requires more RAM.