Document information

Document ID: 4605
Subject: What is a distribution list
Creation date: 12/14/15 4:35 PM
Last modified on: 8/15/18 2:26 PM


What is a distribution list?

A distribution list (formerly called Aliases) allow you to receive emails to one address, which are then distributed among multiple recipients . For example, sales@yourcompany.com, support@yourcompany.com and marketing@yourcompany.com are all examples of a distribution list since emails received to these addresses are typically forwarded to multiple individuals in a company.

How to create a distribution list?

Follow the steps below to create a distribution list.

  • Log in to Admin Console as administrator
  • Select Manage Distribution List under Server Configuration
  • Type sales@YourCompany.com for New List Name
  • Type bob@YourCompany.com, John@YourCompany.com, Mary@YourCompany.com for the Forward To Addresses field. Notice that multiple addresses are separated by a comma.
  • Click the Save button
Now you should see your newly created list below.

Modifying Existing Distribution List

Let's assume that you want to add Laura@YourCompany.com and remove John@YourCompany.com from the list you created earlier. Following steps demonstrate how to accomplish this task.

  • Log in to Admin Console as administrator
  • Select Manage Distribution List under Server Configuration
  • Type sales@YourCompany.com for New List Name
  • Type bob@YourCompany.com, Laura@YourCompany.com, Mary@YourCompany.com for the Forward To Addresses field. Notice I removed John and added Laura's email address in this field. This will replace the older value with the newer one.
  • Click the Save button


Using Distribution List to Forward Emails

Assume the following:

  • You have a user new.employee@yourcompany.com, who recently joined your company.
  • You want any incoming email sent to this new employee to automatically get BCCed to manager@yourcompany.com
Use the following steps to accomplish this task.
  • Log in as admin
  • Click Server Configuration / Manage Distribution List
  • Add a new list with new.employee@yourcompany.com for List Address and specify self,manager@yourcompany.com. Notice the word self in the field. When this word is found, email will get forwarded to two recipients: new.employee as well as the manager.




Add a comment to this document

Do you have a helpful tip related to this document that you'd like to share with other users?

Important: This area is reserved for useful tips. Therefore, do not post questions here. Instead, use our public forums to post questions.