Douglas,

The quarantine report does not contain outbound emails. That is because outbound emails should not be blocked by Xeams. One of two characters should be true for every outbound email:

• SMTP Authentication is used
• Email is received from a trusted IP address that is allowed to relay. This happens when you use Xeams in Firewall/Hybrid mode and users connect to another server, such as MS Exchange, which then forwards the messages to Xeams. In that case, MS Exchange should be allowed to relay and should be whitelisted.

If Xeams is blocking outbound emails, some configuration needs to be modified. What is the reason for Xeams to block it?