DATA command terminated after receiving 0 bytes Brendon
DATA command terminated after receiving 0 bytes Synametrics Support
| From: | Brendon |
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| Date: | 11/18/24 11:23 PM |
| Topic: | DATA command terminated after receiving 0 bytes |
| Type: | General Discussions |
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Hi, We have a few devices that are failing to rely email through our Xeams server. This appears to be device specific as other devices on the same network with the same smtp setting that are working. error below: 4736] ************ New connection from: <ip address> I am unsure exactly what the Connection Terminated message is telling me. Any direction or help with this issue would be very much welcomed. Emails were coming through from this device prior to the XEAMs server cheers, Brendon |
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| From: | Synametrics Support |
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| Date: | 11/19/24 8:13 AM |
| Topic: | DATA command terminated after receiving 0 bytes |
| Type: | General Discussions |
| Post a follow up | |
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Brendon, How are you these devices? I ask because you have not enabled STARTTLS in Xeams. Depending upon how the device is configured, it may decide not to deliver an email if encryption cannot be used. Even if this is not the root cause, you should enable encryption for SMTP. Refer to https://www.xeams.com/starttls.htm for instructions. Do you see any error on the device itself? Also, you mentioned the device was working prior to using Xeams. What server were you using before Xeams? |
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