The web server may be running into any error when trying to start. Please try the following:

• Connect to your QNAP box via SSH
• Change the directory to /share/CACHEDEV1_DATA/.qpkg/Xeams/logs
• Refer to Xeams.log and look for errors toward the end of the file
• If needed, send us the log files via email to support@synametrics.com