Replying to a message from: ken

Hi, After upgrading to 8.1 6213 I can no longer relay mail through gmail. This was working fine for years, until the upgrade. The error message I get is

Error: Unable to connect to remote SMTP server. Could not connect to SMTP host: smtp.gmail.com, port: 465, response: -1

Plus after about 10 minutes or so, the server quits. It's running on my qnap NAS and the logs are .....

 

Displaying last 200 lines:


logs/Xeams.log
			2022-02-02 13:28:30,928 ERROR loader.WebappClassLoaderBase - The web application [] appears to have started a thread named [Thread-123] but has failed to stop it. This is very likely to create a memory leak.
2022-02-02 13:28:30,970 INFO  xeams.e - Server terminating...
2022-02-02 13:48:47,367 INFO  xeams.ServerStarter - ---------------------------------------------------
2022-02-02 13:48:47,451 INFO  xeams.ServerStarter - Starting server. Current directory = /share/CACHEDEV1_DATA/.qpkg/Xeams. Time = 2/2/22 1:48 PM. Build number: 6213 on Linux
2022-02-02 13:48:52,617 INFO  filter.SynaFilter - Initializing SynaFilter
2022-02-02 13:48:52,764 INFO  xeams.F - Web server started on port(s): 5272
2022-02-02 13:48:54,175 INFO  db.Ha - Database server successfully started.
2022-02-02 13:48:56,286 INFO  xeams.rulesengine - Good folder is: /share/CACHEDEV1_DATA/.qpkg/Xeams/GoodEmails
2022-02-02 13:48:56,286 INFO  xeams.rulesengine - Spam folder is: /share/CACHEDEV1_DATA/.qpkg/Xeams/SpamEmails
2022-02-02 13:48:56,287 INFO  xeams.rulesengine - Possible spam folder is: /share/CACHEDEV1_DATA/.qpkg/Xeams/PossibleSpams
2022-02-02 13:49:10,022 INFO  custom.AntiPhishingUpdate - Fetching AntiPhishing files
2022-02-02 13:49:11,238 INFO  xeams.ServerStarter - Profile 1 initialized.
2022-02-02 13:49:11,326 INFO  util.M - SMTP Queue thread successfully started
2022-02-02 13:49:13,089 INFO  xeams.ServerStarter - Last LCID set to 7868
2022-02-02 13:49:13,150 INFO  users.C - Registering User Repository Ensurer
2022-02-02 13:49:13,564 INFO  connector.J - Smtp proxy server is NOT enabled.
2022-02-02 13:49:13,665 INFO  g.e - SMTP server successfully started on port 2525
2022-02-02 13:49:13,666 INFO  g.e - SMTP server successfully started on secondary port 25
2022-02-02 13:49:13,717 INFO  server.Y - IMAP server successfully started on port 143
2022-02-02 13:49:13,758 INFO  server.A - Pop3 server successfully started on port 110
2022-02-02 13:49:18,575 INFO  xeams.j - IP lookup database initialized in 5410 ms
2022-02-02 13:49:18,731 INFO  xeams.ServerStarter - Initialization completed successfully.
2022-02-02 13:49:23,760 INFO  g.e - SMTP server is now ready to accept connections on secondary port...
2022-02-02 13:49:23,760 INFO  g.e - SMTP server is now ready to accept connections...
2022-02-02 13:55:33,993 ERROR helper.t - Unable to connect to remote SMTP server. Couldn't connect to host, port: mail.synametrics.com, 25; timeout 60000
com.synametrics.commons.exception.SynametricsException: Unable to connect to remote SMTP server. Couldn't connect to host, port: mail.synametrics.com, 25; timeout 60000
	at com.synametrics.commons.net.mail.B.h(JavaMailWrapper.java:5300)
	at com.synametrics.commons.net.mail.B.h(JavaMailWrapper.java:5270)
	at com.synametrics.commons.net.mail.B.h(JavaMailWrapper.java:5500)
	at com.synametrics.xeams.util.ha.h(LogSubmitter.java:107)
	at com.synametrics.xeams.webfront.servlet.helper.t.h(AdminWorker.java:2537)
	at com.synametrics.xeams.webfront.servlet.helper.t.JA(AdminWorker.java:2431)
	at com.synametrics.xeams.webfront.servlet.helper.t.I(AdminWorker.java:11994)
	at com.synametrics.xeams.webfront.servlet.FrontController.handleRequest(FrontController.java:286)
	at com.synametrics.xeams.webfront.servlet.FrontController.doPost(FrontController.java:116)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:650)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:731)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
	at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
	at com.synametrics.xeams.filter.SynaFilter.doFilter(SynaFilter.java:57)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
	at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:219)
	at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:110)
	at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:494)
	at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:169)
	at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:104)
	at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116)
	at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:445)
	at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1136)
	at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:637)
	at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:316)
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
	at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
	at java.lang.Thread.run(Thread.java:748)
2022-02-02 14:18:10,673 INFO  xeams.ServerStarter - Received message to terminate Rules Engine from unknown
2022-02-02 14:18:10,674 INFO  g.e - SMTP server terminated
2022-02-02 14:18:10,675 INFO  g.e - SMTP server terminated on secondary port
2022-02-02 14:18:10,704 INFO  z.J - Running 'Cluster Manager' before terminating...
2022-02-02 14:18:10,704 INFO  z.J - Running 'UserManager' before terminating...
2022-02-02 14:18:10,704 INFO  z.J - Running 'UserManager' before terminating...
2022-02-02 14:18:10,704 INFO  z.J - Running 'Anti Phishing Update' before terminating...
2022-02-02 14:18:10,704 INFO  z.J - Running 'Rules Engine - profile id = 1' before terminating...
2022-02-02 14:18:10,704 INFO  z.J - Running 'Sender History Manager' before terminating...
2022-02-02 14:18:10,705 INFO  z.J - Running 'IP Reputation' before terminating...
2022-02-02 14:18:10,705 INFO  z.J - Running 'Watch Dog' before terminating...
2022-02-02 14:18:10,705 INFO  z.J - Running 'Profile Updater' before terminating...
2022-02-02 14:18:10,705 INFO  z.J - Running 'Database cleaner' before terminating...
2022-02-02 14:18:10,705 INFO  z.J - Running 'Jamadar - removes older junk messages' before terminating...
2022-02-02 14:18:10,705 INFO  z.J - Running 'User Repository Ensurer' before terminating...
2022-02-02 14:18:10,705 INFO  z.J - Running 'Ensures that all processes are running at optimal speed' before terminating...
2022-02-02 14:18:10,705 INFO  z.J - Running 'User Report Generator' before terminating...
2022-02-02 14:18:10,706 INFO  z.J - Running 'Imap Idling Manager' before terminating...
2022-02-02 14:18:10,706 INFO  z.J - Running 'Dmarc Cleaner' before terminating...
2022-02-02 14:18:10,706 INFO  z.J - Running 'Auto-renew-trigger' before terminating...
2022-02-02 14:18:10,706 INFO  z.J - Running 'Graph Data Manager' before terminating...
2022-02-02 14:18:10,706 INFO  xeams.ServerStarter - Clean routines ran successfully...
2022-02-02 14:18:11,320 INFO  db.Ha - Database 'xeamsDB' shutdown.
2022-02-02 14:18:11,440 INFO  xeams.e - Server terminating...
2022-02-04 15:56:12,121 INFO  xeams.ServerStarter - ---------------------------------------------------
2022-02-04 15:56:12,316 INFO  xeams.ServerStarter - Starting server. Current directory = /share/CACHEDEV1_DATA/.qpkg/Xeams. Time = 2/4/22 3:56 PM. Build number: 6213 on Linux
2022-02-04 15:56:19,136 INFO  filter.SynaFilter - Initializing SynaFilter
2022-02-04 15:56:19,344 INFO  xeams.F - Web server started on port(s): 5272
2022-02-04 15:56:21,334 INFO  db.Ha - Database server successfully started.
2022-02-04 15:56:24,360 INFO  xeams.rulesengine - Good folder is: /share/CACHEDEV1_DATA/.qpkg/Xeams/GoodEmails
2022-02-04 15:56:24,360 INFO  xeams.rulesengine - Spam folder is: /share/CACHEDEV1_DATA/.qpkg/Xeams/SpamEmails
2022-02-04 15:56:24,361 INFO  xeams.rulesengine - Possible spam folder is: /share/CACHEDEV1_DATA/.qpkg/Xeams/PossibleSpams
2022-02-04 15:56:33,867 INFO  custom.AntiPhishingUpdate - Fetching AntiPhishing files
2022-02-04 15:56:35,040 INFO  xeams.ServerStarter - Profile 1 initialized.
2022-02-04 15:56:35,153 INFO  util.M - SMTP Queue thread successfully started
2022-02-04 15:56:35,171 WARN  util.G - Deleting the file 00001_412-1643789108654.eml as it is too old
2022-02-04 15:56:35,172 WARN  util.G - Deleting the file 00001_413-1643825378519.eml as it is too old
2022-02-04 15:56:36,374 INFO  xeams.ServerStarter - Last LCID set to 7868
2022-02-04 15:56:36,460 INFO  users.C - Registering User Repository Ensurer
2022-02-04 15:56:36,953 INFO  connector.J - Smtp proxy server is NOT enabled.
2022-02-04 15:56:37,061 INFO  g.e - SMTP server successfully started on port 2525
2022-02-04 15:56:37,061 INFO  g.e - SMTP server successfully started on secondary port 25
2022-02-04 15:56:37,174 INFO  server.Y - IMAP server successfully started on port 143
2022-02-04 15:56:37,225 INFO  server.A - Pop3 server successfully started on port 110
2022-02-04 15:56:42,017 INFO  xeams.j - IP lookup database initialized in 5542 ms
2022-02-04 15:56:42,716 INFO  xeams.ServerStarter - Initialization completed successfully.
2022-02-04 15:56:47,221 INFO  g.e - SMTP server is now ready to accept connections...
2022-02-04 15:56:47,221 INFO  g.e - SMTP server is now ready to accept connections on secondary port...
2022-02-04 15:58:33,104 ERROR util.Xa - Unable to download HTML tag file.
2022-02-04 16:07:37,811 ERROR helper.t - Unable to connect to remote SMTP server. Couldn't connect to host, port: mail.synametrics.com, 25; timeout 60000
com.synametrics.commons.exception.SynametricsException: Unable to connect to remote SMTP server. Couldn't connect to host, port: mail.synametrics.com, 25; timeout 60000
	at com.synametrics.commons.net.mail.B.h(JavaMailWrapper.java:5300)
	at com.synametrics.commons.net.mail.B.h(JavaMailWrapper.java:5270)
	at com.synametrics.commons.net.mail.B.h(JavaMailWrapper.java:5500)
	at com.synametrics.xeams.util.ha.h(LogSubmitter.java:107)
	at com.synametrics.xeams.webfront.servlet.helper.t.h(AdminWorker.java:2537)
	at com.synametrics.xeams.webfront.servlet.helper.t.JA(AdminWorker.java:2431)
	at com.synametrics.xeams.webfront.servlet.helper.t.I(AdminWorker.java:11994)
	at com.synametrics.xeams.webfront.servlet.FrontController.handleRequest(FrontController.java:286)
	at com.synametrics.xeams.webfront.servlet.FrontController.doPost(FrontController.java:116)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:650)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:731)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
	at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
	at com.synametrics.xeams.filter.SynaFilter.doFilter(SynaFilter.java:57)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
	at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:219)
	at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:110)
	at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:494)
	at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:169)
	at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:104)
	at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116)
	at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:445)
	at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1136)
	at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:637)
	at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:316)
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
	at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
	at java.lang.Thread.run(Thread.java:748)
2022-02-04 16:20:40,874 INFO  xeams.ServerStarter - Received message to terminate Rules Engine from unknown
2022-02-04 16:20:40,875 INFO  g.e - SMTP server terminated on secondary port
2022-02-04 16:20:40,875 INFO  g.e - SMTP server terminated
2022-02-04 16:20:40,970 INFO  z.J - Running 'Cluster Manager' before terminating...
2022-02-04 16:20:40,970 INFO  z.J - Running 'UserManager' before terminating...
2022-02-04 16:20:40,971 INFO  z.J - Running 'UserManager' before terminating...
2022-02-04 16:20:40,971 INFO  z.J - Running 'Anti Phishing Update' before terminating...
2022-02-04 16:20:40,971 INFO  z.J - Running 'Rules Engine - profile id = 1' before terminating...
2022-02-04 16:20:40,971 INFO  z.J - Running 'Sender History Manager' before terminating...
2022-02-04 16:20:40,972 INFO  z.J - Running 'IP Reputation' before terminating...
2022-02-04 16:20:40,972 INFO  z.J - Running 'Watch Dog' before terminating...
2022-02-04 16:20:40,972 INFO  z.J - Running 'Profile Updater' before terminating...
2022-02-04 16:20:40,972 INFO  z.J - Running 'Database cleaner' before terminating...
2022-02-04 16:20:40,972 INFO  z.J - Running 'Jamadar - removes older junk messages' before terminating...
2022-02-04 16:20:40,972 INFO  z.J - Running 'User Repository Ensurer' before terminating...
2022-02-04 16:20:40,972 INFO  z.J - Running 'Ensures that all processes are running at optimal speed' before terminating...
2022-02-04 16:20:40,972 INFO  z.J - Running 'User Report Generator' before terminating...
2022-02-04 16:20:40,972 INFO  z.J - Running 'Dmarc Cleaner' before terminating...
2022-02-04 16:20:40,972 INFO  z.J - Running 'Auto-renew-trigger' before terminating...
2022-02-04 16:20:40,972 INFO  z.J - Running 'Graph Data Manager' before terminating...
2022-02-04 16:20:40,972 INFO  z.J - Running 'Imap Idling Manager' before terminating...
2022-02-04 16:20:40,973 INFO  z.J - Running 'OBCampaign Manager' before terminating...
2022-02-04 16:20:40,973 INFO  z.J - Running 'FrontDoorRejector' before terminating...
2022-02-04 16:20:40,973 INFO  z.J - Running 'Bayesian Manager. Profile Id 1' before terminating...
2022-02-04 16:20:40,973 INFO  z.J - Running 'Log file Writer' before terminating...
2022-02-04 16:20:40,974 INFO  z.J - Running 'Searching index queue' before terminating...
2022-02-04 16:20:41,063 INFO  z.J - Running 'DetachedBEManager' before terminating...
2022-02-04 16:20:41,070 INFO  xeams.ServerStarter - Clean routines ran successfully...
2022-02-04 16:20:42,188 INFO  db.Ha - Database 'xeamsDB' shutdown.
2022-02-04 16:20:42,267 ERROR loader.WebappClassLoaderBase - The web application [] appears to have started a thread named [Thread-10] but has failed to stop it. This is very likely to create a memory leak.
2022-02-04 16:20:42,305 INFO  xeams.e - Server terminating...
2022-02-05 11:25:15,036 INFO  xeams.ServerStarter - ---------------------------------------------------
2022-02-05 11:25:15,364 INFO  xeams.ServerStarter - Starting server. Current directory = /share/CACHEDEV1_DATA/.qpkg/Xeams. Time = 2/5/22 11:25 AM. Build number: 6213 on Linux
2022-02-05 11:25:24,307 INFO  filter.SynaFilter - Initializing SynaFilter
2022-02-05 11:25:24,521 INFO  xeams.F - Web server started on port(s): 5272
2022-02-05 11:25:26,872 INFO  db.Ha - Database server successfully started.
2022-02-05 11:25:29,402 INFO  xeams.rulesengine - Good folder is: /share/CACHEDEV1_DATA/.qpkg/Xeams/GoodEmails
2022-02-05 11:25:29,402 INFO  xeams.rulesengine - Spam folder is: /share/CACHEDEV1_DATA/.qpkg/Xeams/SpamEmails
2022-02-05 11:25:29,402 INFO  xeams.rulesengine - Possible spam folder is: /share/CACHEDEV1_DATA/.qpkg/Xeams/PossibleSpams
2022-02-05 11:25:38,439 INFO  custom.AntiPhishingUpdate - Fetching AntiPhishing files
2022-02-05 11:25:39,504 INFO  xeams.ServerStarter - Profile 1 initialized.
2022-02-05 11:25:39,591 INFO  util.M - SMTP Queue thread successfully started
2022-02-05 11:25:40,543 INFO  xeams.ServerStarter - Last LCID set to 7873
2022-02-05 11:25:40,606 INFO  users.C - Registering User Repository Ensurer
2022-02-05 11:25:41,371 INFO  connector.J - Smtp proxy server is NOT enabled.
2022-02-05 11:25:41,463 INFO  g.e - SMTP server successfully started on port 2525
2022-02-05 11:25:41,463 INFO  g.e - SMTP server successfully started on secondary port 25
2022-02-05 11:25:41,517 INFO  server.Y - IMAP server successfully started on port 143
2022-02-05 11:25:41,573 INFO  server.A - Pop3 server successfully started on port 110
2022-02-05 11:25:45,105 INFO  xeams.j - IP lookup database initialized in 4493 ms
2022-02-05 11:25:46,445 INFO  xeams.ServerStarter - Initialization completed successfully.
2022-02-05 11:25:51,552 INFO  g.e - SMTP server is now ready to accept connections on secondary port...
2022-02-05 11:25:51,552 INFO  g.e - SMTP server is now ready to accept connections...
2022-02-05 11:30:59,520 ERROR util.Xa - Unable to download HTML tag file.
2022-02-05 11:31:07,510 INFO  h.F - SynRBL updates enabled
2022-02-05 11:42:24,612 ERROR util.p - Unable to troubleshoot outbound email: connect timed out
2022-02-05 11:42:29,639 ERROR util.p - Unable to troubleshoot outbound email: connect timed out