Wizard Import Mike
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From: Mike
Date: 3/15/19 4:32 PM
Topic: Wizard Import
Type: General Discussions
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HI

I've imported my message from a Cyrus Imap server for the inbox with no problem.

I've tried importing from one of the sub-folders but nothing seems to happen. Is there something I need to do ?

I've tried creating the folder first and not creating it, and trying different ways of writing the inbox

Mike

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From: Synametrics Support
Date: 3/15/19 4:50 PM
Topic: Wizard Import
Type: General Discussions
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Look for errors in Xeams.log. The log files are in $INSTALL_DIR\logs folder.

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From: Mike
Date: 3/17/19 7:01 AM
Topic: Wizard Import
Type: General Discussions
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Hi

I've looked into the logs and can't see anything useful.

When running the import the web shows :

       Unable to import data. Unable to select folder ToDo. Ensure it exists on the source server.
The Xemas log shows 
        2019-03-17 10:56:05,060 ERROR mail.J - Unable to get unread message count. ToDo not found
        javax.mail.FolderNotFoundException: ToDo not found
 
Looking at the subscribe folder for the imap server the sub folders look to be beneath the INBOX
so I've tried importing 
        INBOX/ToDo
but no success.
 
Any thoughts ?
 
MIke

 

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From: Mike
Date: 3/17/19 7:42 AM
Topic: Wizard Import
Type: General Discussions
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Sorry for the format of the message not sure what happened there.

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