Replying to a message from: Synametrics Support

James,

If you use Clustering, users will be synchronized by Xeams. However, if you don't use Clustering, you will have to create users on the secondary Xeams manually.

Now since you don't have access to AD from the secondary Xeams, I recommend you create local users and NOT use AD for authentication. This way both Xeams will detach themselves from AD and they will work.