There is no difference in the installer for Xeams Community and Enterprise Edition. It will run as if you have purchased the Enterprise Edition for the first 30 days. It will then get converted to Community Edition unless a license is purchased.
Anthony,
Please try contacting our support department via email (support@synametrics.com) or call us at +1609-750-0007
I would also recommend sending us the URL of your Xeams admin console so we can remotely check out what is wrong.