delete old messages in Inbox.edt file prasanth reddy
    delete old messages in Inbox.edt file Synametrics Support

From: prasanth reddy
Date: 4/30/21 7:34 AM
Topic: delete old messages in Inbox.edt file
Type: General Discussions
Post a follow up

Hi support,

How to delete old messages in users Inbox.edt file and keep recent messages. 

Top

From: Synametrics Support
Date: 4/30/21 8:10 AM
Topic: delete old messages in Inbox.edt file
Type: General Discussions
Post a follow up

Messages in the user repository get marked as deleted. They are not deleted until the inbox is purged. Use the following steps to purge:

  • Log in as admin to the web interface
  • Click Home. This will change the URL in your browser to ...operation=60
  • Manually change the URL to ...operation=210
  • Select the desired user from the Drop Down list and click Display
  • Click Purge for the desired folder
Top