Hello Xeams,

Is it possible to change the order under Home » User Administration and then Associated Emails, for a user, so that the default e-mail address are in top, and/or used in "Live Monitor"

Regards
Jan

Jan,

What do you mean by "default email address"? If you have two addresses associated with a user, neither will be default. Live monitor will display the address used as the recipient in the email. For example, if you have jan@yourcompany.com and jan.irby@yourcompany.com, a sender on the Internet can send emails to either one of them and you will see the actual address used in the email displayed in Live Monitor.

Let me know if I miunderstood your question. 

Hello Synametrics Support,

What I was trying to say is, if u look here under in "Existing Associations"
email addresses are listed in alphabetic order. My thoughts was, on my Exchange 2016, I have marked jan@irby.dk as my primary mail address.
When I look in "Live monitor" mails sendt to jan@irby.dk or any of the other mail addresses, lister underneath, are shown as they are sendt to hostmaster@irby.dk

If I however goes to "Show all good" and finds the mail that looks like its sendt to hostmaster@irby.dk, in "live monitor" I can se that its sendt to the right mail "jan@irby.dk"

If I then deletes hostmaster@irby.dk then the next in line will be the active, in my case, jan@emilius.dk
My wish is... Is it possible, in the future to have the primary email address, as in exchange/AD, displayed in "live monitor"


best regards
Jan Irby