Mark as good, after upgrade Jim
    Mark as good, after upgrade James
        Mark as good, after upgrade James
            Mark as good, after upgrade Synametrics Support
                Mark as good, after upgrade Anonymous
    Mark as good, after upgrade Anonymous

From: Jim
Date: 10/11/18 6:58 AM
Topic: Mark as good, after upgrade
Type: General Discussions
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I have just upgraded to 6.6 build 600, now when I press Mark as Good, the normal options no longer pop up so I can't mark a senders email address or domain as good. Is anyone else having this issue after they have upgrade, I have tried a restart of Xeams which did not help.

 

Regards

 

Jim

 

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From: James
Date: 10/11/18 8:11 AM
Topic: Mark as good, after upgrade
Type: General Discussions
Post a follow up

Hi Jim,

We are also experiencing this issue.  It is extremely important to get this resolved as fast as possible @xeams team.

Emails are queuing up at clients site thick and fast.

Regards, James

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From: James
Date: 10/11/18 8:15 AM
Topic: Mark as good, after upgrade
Type: General Discussions
Post a follow up

Follow up;

Tested on: WS2012R2, 2016.

Browsers: Firefox, IE, Edge


Present workaround is to click restore on the icon on the far right but this is going to cause chaos to our clients in a few hours or so when certain time zones hit peak hours.

Please check asap guys.

James

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From: Synametrics Support
Date: 10/11/18 8:20 AM
Topic: Mark as good, after upgrade
Type: General Discussions
Post a follow up

Build 6009 takes care of this problem. Try updating again. See image below.

 

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From: Anonymous
Date: 10/11/18 11:05 AM
Topic: Mark as good, after upgrade
Type: General Discussions
Post a follow up

I can confirm this does indeed fix the issue.  @xeams-team you really need a pilot ring before pushing out changes to your production ring.
That was a close call.

Thanks either way, regards, James

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From: Anonymous
Date: 10/11/18 11:11 AM
Topic: Mark as good, after upgrade
Type: General Discussions
Post a follow up

version 6009 has fixed the problem

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