Here are some lines i notice from the xeams.log once i first install the xeams package 5.8 

2018-08-25 18:40:26,637 WARN J.X - The profile id read from file is 0, but in memory value = 1
2018-08-25 18:40:30,808 WARN users.h - Config file config/UserConfig.xml not found. Cannot continue reading.


And when i try to increase memory, it said "Unable to modify the settings. Please check Xeams logs for details"
here are the log:
Xeams Admin Console - Version 5.8, build 5928

2018-08-25 19:12:57,900 INFO  helper.e - Changing VM Params to -server -Xmx2048m -DLoggingConfigFile=logconfig.xml
2018-08-25 19:12:57,909 WARN  helper.e - wrapper.conf file not found in the config directory
2018-08-25 19:12:57,909 ERROR helper.e - Unable to save wrapper.conf file for memory update
2018-08-25 19:12:57,909 INFO  helper.e - File run.bat not found
2018-08-25 19:12:57,909 INFO  helper.e - File run.sh not found

can you help me? thank you

i tried to use "contact support" from xeams to provide log files for more information, but have error when try to send out

thank you support team!

2018-08-26 11:11:14,993 ERROR helper.g - Unable to connect to remote SMTP server. Could not connect to SMTP host: mail.synametrics.com, port: 25
com.synametrics.commons.exception.SynametricsException: Unable to connect to remote SMTP server. Could not connect to SMTP host: mail.synametrics.com, port: 25
	at com.synametrics.commons.net.mail.A.F(JavaMailWrapper.java:4928)
	at com.synametrics.commons.net.mail.A.F(JavaMailWrapper.java:4896)
	at com.synametrics.commons.net.mail.A.F(JavaMailWrapper.java:5128)
	at com.synametrics.xeams.util.ba.F(LogSubmitter.java:107)
	at com.synametrics.xeams.webfront.servlet.helper.g.F(AdminWorker.java:2299)
	at com.synametrics.xeams.webfront.servlet.helper.g.r(AdminWorker.java:2204)
	at com.synametrics.xeams.webfront.servlet.helper.g.g(AdminWorker.java:10149)
	at com.synametrics.xeams.webfront.servlet.FrontController.handleRequest(FrontController.java:286)
	at com.synametrics.xeams.webfront.servlet.FrontController.doPost(FrontController.java:116)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:650)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:731)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
	at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
	at com.synametrics.xeams.filter.SynaFilter.doFilter(SynaFilter.java:57)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
	at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:219)
	at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:110)
	at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:494)
	at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:169)
	at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:104)
	at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116)
	at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:445)
	at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1136)
	at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:637)
	at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:316)
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
	at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
	at java.lang.Thread.run(Thread.java:748)