Daily reports have stopped Nick
    Daily reports have stopped Synametrics Support

From: Nick
Date: 11/21/17 4:52 AM
Topic: Daily reports have stopped
Type: General Discussions
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Hi All,

The Daily spam reports have stopped on our installation of Xeams.

Everything else is working, we are below the threshold of the licences, spam is being captured, there's enough space on the disk, the users are AD users.   We have stopped and restarted the Xeams service and the server auto reboots (for another purpose) at 6AM daily.

I tried to send a report to one of the live email accounts yesteday and the report was not received.

Can anyone help?

Thanks

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From: Synametrics Support
Date: 11/21/17 8:54 AM
Topic: Daily reports have stopped
Type: General Discussions
Post a follow up

Nick,

Check http://www.xeams.com/summary-report.htm and see if the reasons mentioned on this page apply to you. If not, contact us via email.

 

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