From: | Joe |
---|---|
Date: | 5/18/17 6:19 PM |
Topic: | Filtering continuously disabled, why? |
Type: | General Discussions |
Post a follow up |
Filtering continuously disabled. A similar thread provided no help All of a sudden filtering stopped working (again). I went ahead and reinstalled Xeams (without a proper uninstall), and went through the configuration. It's working... But, filtering got disabled again (Filter Management > Score Configuration > Enable Filter) Every time I enable it, it's disabled shortly thereafter. I only show 2 Xeam-based Users. 1 user has 9 associations, and the other user has 2 associations. I recently created another pop3 account (on my mail server, not Xeams) and I believe this may have triggered the filtering to be disabled -- or it's just a coincidence. I currently have ~10 domains and most of the email accounts are forwards. There are only a few actual pop3 accounts. What would be the appropriate course of action to fix? Thanks ... BTW, the placeholder for Topic reads `Your name` |
|
Top |
From: | Synametrics Support |
---|---|
Date: | 5/21/17 10:05 AM |
Topic: | Filtering continuously disabled, why? |
Type: | General Discussions |
Post a follow up |
Joe, What is the value for Active User Count under the About screen? This is the number that Xeams uses to determine your user count. |
|
Top |