From: | dcol |
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Date: | 4/24/17 11:44 AM |
Topic: | Moving emails in repository |
Type: | General Discussions |
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Seems the move email checkbox now defaults to unchecked in the Message Repository. This action is unacceptable. Now if a user logs in, the message is never moved to Junk because they do not even have a 'move email' checkbox. If a message is flagged as Junk in the repository, it should always move to the Junk folder. |
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From: | Synametrics Support |
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Date: | 4/25/17 2:23 AM |
Topic: | Moving emails in repository |
Type: | General Discussions |
Post a follow up |
Dan, This is done by design. Moving emails creates an unwanted side-effect. Xeams creates search indexes for every message that comes in. There are 3 indexes for every day for each category. It is quite possible that a user could move an email that was received before the current date. Xeams does not recreate an index for an older day. That is a very costly operation in terms of CPU cycles. Therefore, once a message is moved you will not be able to find that message via search. Following steps will make the box checked by default if you are okay with the side-effect mentioned above.
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