From: | Heidi |
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Date: | 3/7/17 9:19 PM |
Topic: | Xeams Daily Reports |
Type: | General Discussions |
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I'm the Administrator for our company with Xeams & for some reason I stopped getting the daily reports of what Xeams blocked from my email. Everyone else (I think) is still getting theirs. How can I reset that so I get those reports for my email? This just started happening in the last month. |
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From: | Synametrics Support |
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Date: | 3/9/17 2:54 PM |
Topic: | Xeams Daily Reports |
Type: | General Discussions |
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Heidi, Check http://www.xeams.com/summary-report.htm for possible reasons for not getting report. If this does not help, try manually patching Xeams by following instructions on http://www.xeams.com/ManuallyPatching.htm . This is a newer build and contains a new log file for QuarantineReports.log . This file will help troubleshoot this problem. This build (the one you will get from manual patching) is a candidate release for v5.8, which will be most likely released next week. |
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