Analyzing Inbound Messages

Starting from v6.9, administrators can analyze incoming messages, which dissects the message header and gives useful information such as:

  • The Sender's IP
  • Value used for SMTP Envelope MAIL FROM
  • Value used for the FROM header. Click here to learn differences between Envelope and header FROM.
Additionally, it checks if:
  • A PTR record is correctly defined
  • HELO string value is correct
  • If SSL was used for delivery
  • Reply-To value is different from sender
  • Confirms if SPF, DKIM and DMARC was used

How to Analyze

  • Log in to the Admin Console as admin
  • Click on Message Repository and select any inbound message
  • Click the subject to view its contents
  • Click the Analyze button.